1 reviews | Active since Jan 2011
Pathetic rude service!
Not assisted by anybody in the whole store in any means. <br> <br> Sales people shouting across the shop floor to one another...but still NO service/help. <br> <br> <br> And when I assisted myself looking for the correct sizes and options (pathetic!), this person by the name (name she has given me: Kedibone) who was supposed to be helpful to begin with, started confronting/attacking me when I told her she is freaking rude and her service is beyond pathetic?! <br> <br> <br> I asked for the store manager's name and she reckoned me I can write it my f*cken self as I have insulted her?! <br> <br> <br> She furthermore mentioned that she is tired of people like me telling her how rude she is and how pathetic her service is?! Clearly a regular occurance I would gather by her comment.... <br> <br> <br> <br> Is this what SHOE CITY deem to be service and the manner in which your employees treat YOUR clients?! <br> <br> Clients merely being the only reason for your existence and profit margins.... <br> <br> <br> <br> Your employees at this branch is beyond pathetic! No manners! No courtesy! No comprehension of customers and customer service! No business sense! <br>
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Shoe City Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Shoe City Customer Service
