Lying to client

<p>I intended to lay buy shoes for my two kids but because they were not with me I doubted the size. I asked the shop assistant if I put it in the lay bye will I be able to bring the kids over the weekend to fit it so I can have peace of mind since it's for a wedding. Lekatsa confirmed that it is fine and I was very impressed because I work far from the store. I took my girls today and went straight to the shelves not to disturb the staff. Unfortunately there were no sizes for us to fit but instead I called him because we had the shoes in the lay bye. He told me we cannot fit the shoes unless it's the final payment or release of the lay bye. At first I thought we misunderstood each other and asked if I can come back tomorrow to speak to the manager.</p> <p>... I did not ask him to break his back for me. I asked him this PRIOR to doing the lay bye. So you, Mr Lekatsa **** to me. Your incompetence put me in such as predicament that I have decided not to set my foot in Shoe City Twin City, Heidedal, Bloemfontein ever again. But after I explained to you that I get home late and work weekends. </p>