Horrible Service

<p>Good day</p> <p> </p> <p>I would like to express my dissatisfaction with regard to a employee of Shoe City Kollonade, Sinah.</p> <p>I am a frequent client at Shoe City and previously used to go to the Kollonade branch quite frequently.</p> <p>On Sunday 04/06/2017 I went to the Kollonade store in search for shoes. I went directly so the shoe I like (I requested in the week to call Gezina and reserve a pair) and asked Sinah if they had a size 10 in both colours and if Gezina had still reserved the shoes for me. Rudely, Sinah called Gezina, shouted at me and said no size 10, threw don’t the telephone on the counter top, including a stapler she had in her hand.</p> <p>I asked her again that we had made arrangements for Gezina to keep the shoes for me, again rudely she answered, no size 10.</p> <p>I personally called Gezina and advised them of the arrangement, and there the size 10 pair of shoes were, being kept for me at the back.</p> <p>I left the store (Kollonade) told Sinah that she is extremely rude yet the only response I received was bad attitude and a tong click.</p> <p>On arrival at Gezina, I told the 2 ladies there of my experience and them too mentioned that she is extremely rude with them, always gives them attitude and throws down the telephone is their ears. I asked if I could see the manager, but frightfully was advised that she is the manager?</p> <p>This is ridiculous and I am not the only person who is quite fed up with this horrible service of Sinah! How on earth could she be a manager if she not only is rude to clients, yet to other staff members?</p> <p>When asking her name. I quote “do you want my name or do you want shoes” is what she tells her fellow staff members and clients!</p> <p>This is absurd and unfortunately, Shoe City will no longer be my first choice for shoes. And should I not come right anywhere else, I will not go to the Kollonade branch (2km away) because of Sinah.</p> <p>Unfortunately I did not get the 2 ladies name of Sunday at Gezina, however those 2 ladies are incredible employees of shoe city and real assets to your company, unlike Sinah.</p>