disrespected by the manager

<h4 class="jrReviewTitle" style="color: #809c32; line-height: 24px; font-family: Verdana, Arial, Helvetica, sans-serif; text-rendering: optimizeLegibility; margin-top: 5px !important; margin-bottom: 0.5em !important; font-weight: bold !important; font-size: 14px !important; background-color: #fefefe;">disrespected by the manager</h4> <p>Shoe City Galleria&nbsp;</p> <p><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">Poor service from the manager Nosipho disrespected over a refund.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">07.05.16 I visited your store ShoeCity in Galleria, I purchased a pair of shoes.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">However theses shoes are not comfortable and a bit small. </span></p> <p><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">I was told I could not get a refund as my Husband swipe his card.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">therefore I needed to have the card in store.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">On the 08.05.16 I brought in my Husbands card, only to be told, they could not process the payment on card and that I needed to wait for cash in the till.</span></p> <p><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;"> (on the 07.05.16 Nosipho refused to give me cash)&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">How is it that today is convenient for cash.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">While Nosipho is on the phone querying her own accounts, she rudely tells me the card doesn't work! I must wait for REFUND.&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">There is no cash in their till so I can not get a refund. and I must come back later!&nbsp;</span><br style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;" /><span style="color: #414141; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px; background-color: #fefefe;">This isn't the first time I have has rude service from Nosipho she has no respect. I really didnt appreciate they way she spoke to me. I find it hard to believe she is in a senior position.</span></p>