DIGUSTING, PATHETIC , AND RUTHLESS SERVICE

ON SATURDAY THE 25/04/2015 AT AROUND 4PM I HAD GONE TO THE SHOE CITY STORE IN FOURWAYS CROSSING, AS I WENT TO THE ENTRANCE I FOUND A BOOTS ON SALE FOR R199.00. I THEN TOOK THE BOOT AND WENT INSIDE AND I THEN ASKED SALES PERSON(MABATHO LETSABA) TO PLEASE GET ME A SIZE 7 OR 8. I WAS THEN ADVISED BY HER THAT THERE IS NO STOCK. I THEN WALKED AROUND THE STORE AND IN ONE OF THE AISLE I THEN CAME ACCROSS A SHELVE FULLED OF THE SAME BOOTS AND THERE WAS MY SIZE , I THEN ASKED THE SAME SALES PERSON WHY SHE TOLD ME THERE WAS NO STOCK , SHE THEN TELLS ME THAT ITS NOT HER DEPARTMENT. THEN A PERSON BY THE NAME OF TEFO CEBA, AND HE GAVE ME A SIZE 7 AND A 8 WICH I TRIED AND I WAS GOING TO BUY THE SIZE 8. THEN MABATHO COME AND TELL ME THAT I WONT GET IT FOR R199 BUT I HAVE TO PAY THE FULL PRIZE AS THE ONE THAT I WANT IS NEW STOCK, WHICH DID NOT MAKE SENSE TO ME AS IT WAS EXACTLY THE SAME AS THE ONE ON SALE FROM STYLE TILL THE BARCODE! I ASKED FOR THE MANAGER TEBO MOCUMI AND SHE ALSO TOLE ME THE SAME THING. I ASKED FOR THE AREA MANAGER , SHE CALLED HIM AND HE ADVISED THAT I MUST TAKE IT UP WITH CUSTOMER SERVICE. I WANT AN EXPLANTION, AND THE REASON ABOUT OLD AND NEW STOCK DOES NOT MATTER TO ME!!!