1 reviews | Active since May 2021
Deplorable Customer Service
I have never felt as humiliated as I was on Saturday 08 October 2022. I was in the branch at Mall of the South with my partner. We were looking at a specific pair of shoes of which there was only one pair in the window. Not one of the sales people came anywhere near us and when we enquired as to other stock we were severely and publicly reprimanded for taking the shoes from the display. Our money is obviously not good enough for Shoe City. This rude interaction was from the manageress of the store. Never again shall we shop at any Shoe City store. I notice from the reviews here that Shoe City seem to think it is beneath them to answer complaints which cements the decision to never put a foot in the door again!!!!
