BAD SERVICE / BAD ATTITUDE / NO REFUND

I returned 2 pairs of unworn shoes after 3 days after the sales person assured me that I could return them within 30 days. <br> <br> After driving 30km to return the shoes, the sales person was unable to effect the refund to the credit card. The manager could also not assist and said the machine must be offline.<br> <br> There was no connectivity issues when it came to processing other customers transactions!<br> <br> The manager, Thabile, informed me to come again during the week. I explained that this meant a 60km round trip and requested a cash refund. She refused to assist and had a bad attitude. Apparently the float only consists of coins. How do you run a business like this?<br> <br> When it became apparent that there was absolutely no intention to try and assist, I asked for the head office (customer care) number. I was informed that head office is closed on weekends. The customer care number was provided with attitude.<br> <br> My call was dropped at least 6 times by customer care - was eventually helped by Jade. <br> Thabile gave Jade attitude on the phone as well!<br> <br> I left without my refund as their was no intention to help - just blank stares and shrugged shoulders.<br> <br> Don't Support BAD SERVICE!