1 reviews | Active since May 2017
Bad service
Well, I bought shoes from Shoe City Bloemgate on the 29/08/2017 - I have worn this shoes one time but I threw the slip away - when I complain about it and asked if they have a other size they said no but in a manner that they do not want to assist you. As I explained that I do not have the slip but do have my bank statement that shows the purchase. They did not even want to look at it or check their slips. ITs not that I bought the shoes 2 months ago. The consultants Piet and Maseabata just laughs at this situation and did not want to go the extra mile for clients. I am a regular customer but with todays attitude I will never shop there again and I will tell my friends and work friends about this.
Good day Petro,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
Good day Petro,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
Good day Petro,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Shoe City Customer Service
Good day Petro,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Shoe City Customer Service
Good day Petro,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Shoe City Customer Service
Good day Petro,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Shoe City Customer Service