ARROGANT ASSISTANT
<p>Bought some takkies from Shoe City and when i got home the price on the shoe box was R399.95 (which i was charged) but the takkies had a sticker underneath showing R359.95. (see copy of receipt and sticker attached)</p> <p> </p> <p>I called them and was told to bring the receipt and the sticker that was under the takkie and they will refund me the difference. When i went there this morning, an assistant (nor sure of her name, but i think Debra or Debbie - a plump lady) told me that she need the actual takkies as well as the shoe box.</p> <p> </p> <p>I explained to her what i was told by the person when i called. She was rather arrogant and told me that whoever spoke to me was wrong as she (Debbie/ Debra) makes the rules. I told her that that was not very professional and that i was going to post it on facebook. I was then politely told "Do as you wish".</p> <p> </p> <p>Last time i ever purchase from Shoe City.</p>
Good day Ridwan,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
Good day Ridwan,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
