1 reviews | Active since Mar 2011
A bad sign
<p>I complained about a purchase on 2017-02-05.</p> <p>Shoe city phoned me to acknowledge the complaint. GOOD.</p> <p>A further call from them (Divisional Sales Manager?) indicated that they were heading to the sharp end customer satisfaction. GOOD.</p> <p>Then Nothing. BAD</p> <p>What happened Shoe City, don't leave me hangin'. </p> <p> </p>
Good day David,
We apologise for the poor quality of the shoes you have purchased. We take service and quality very seriously as it is important to us and we value all the feedback from our customers.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Shoe City Customer Service
Good day David,
We apologise for the poor quality of the shoes you have purchased. We take service and quality very seriously as it is important to us and we value all the feedback from our customers.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Shoe City Customer Service
A misunderstanding. Shoe city assumed the matter closed. I assumed it was still pending.
A misunderstanding. Shoe city assumed the matter closed. I assumed it was still pending.