1 reviews | Active since Dec 2016
2015 CLA 45 AMG 19000KM TURBO GONE THINK BEFORE YOU BUY AN AMG FROM SHIRAZ AUTO
<p>I PURCHASED A 2015 CLA 45 AMG MERC FROM SHIRAZ AUTO A YEAR AGO.WE HAVE BEEN PURCHASING FROM SHIRAZ FOR MANY YEARS AND ALWAYS TOOK THE TOP OF THE RANGE AMG AS WE THOUGHT WE WILL NOT EXPERIENCE ANY PROBLEMS BUT AS ONE LEARNS THE SALES GUYS ARE JUST THERE TO SWEETEN THE DEALS TO GET THE SALES.THE CAR HAS 19000KM ON THE CLOCK AND IS JUST A YEAR OLD A FEW WEEKS AGO MY WIFE DROPPED OF MY 4 YEAR OLD SON AT SCHOOL AND MY DAUGHTER ASWELL LUCKY SHE DID AS SHE GOT ONTO THE HIGHWAY THE CAR STARTED SMOKING THE SMOKE WAS SO MUCH THAT IT BLINDED A TRUCK DRIVER THAT ALMOST SWERVED INTO HER LUCKILY SHE GOT TO SAFETY AND THE CAR STALLED AT THE NEAREST GARAGE.I CALLED MERCEDES BENZ SOUTH AFRICA AND THEY SENT OUT A TECHNICIAN FROM MERCEDES BENZ M2 MOTORS TO CHECK THE CAR AFTER AN HOUR AND A HALF .HE CAME AND SAID ITS THE TURBOS THAT IS GONE AND THAT THERE WAS A RECALL ON THESE CARS BUT MINE NEVER FALL UNDER THAT BATCH AND TO MY AMAZEMET A MONTH BEFORE THIS MY CAR WAS AT SHIRAZ AUTIO FOR A SERVICE.HE SAID THE CAR HAS TO BE TOWED TO M2 FOR PROPER DIAGNOSTICS.EVERY DAY I HAVE BEEN CALLING FOR RESPONSE FROM M2 AND ALL THAT THEY COULD SAY WAS WE WAITING FOR APPROVAL AND THE SERVICE MANAGER THEN TOLD ME IT WAS THE ENGINE AS THE CARS COMPRESSION WAS LOW ON NO 2 OR 3 AND HIS WAITING FOR MERCEDES TO APPROVE BEFOR HE OPENS THE ENGINE AFTER MERCEDES APPROVAL HE OPENS THE ENGINE AND FINDS OUT ITS NOT THE ENGINE BUT THE TURBO AS THE TECHNICIAN INITIALLY DIAGNOSED.THEY NEVER GIVEN ME A COURTESY CAR AND ITS WEEKS I HAVE BEEN CALLING MERC SA AND TO NO AVAIL.I HAVE SPOKEN TO SHIRAZ AUTO TELLING THEM THAT THE CAR HAS 19 000 KM ON THE CLOCK AND WE HAVE BEEN BUYING VEHICLES FROM THEM FOR YEARS AND WE DONT WANT A VEHICLE THAT HAS THIS FAULTS AND WE SHOULD BE COMPENSATED FOR THE INCOVENIENCE CAUSED AND WE WILLING TO PAY A DIFFERENCE AS WE HAVE LOST CONFIDENCE IN THE TOP OF THE RANGE CLA45AMG AND NOW I HAVE LOST MY CONFIDENCE IN MERCEDES AND ADVISE PEOPLE TO REALLY CHECK AND THINK BEFORE YOU PURCHASE A VEHICLE OR A MERCEDES BENZ TOP OF THE RANGE IS THIS WHAT WE PAYING FOR AND THE POOR QUALITY OF SERVICE FROM MERECEDES SA TO MERCEDES M2 AND SHIRAZ AUTO TILL TODAY THEY HAVE NEVER GIVEN ME A COURTESY CAR AND SHIRAZ HAS NOT CALLED ME BACK AND MERC SA.SO THINK BEFORE YOU SPEND ON A TOP OF THE OR ANY MERC .I AM DISGUSTED BY THE SERVICE AND NOW WE GOING ON A HOLIDAY AND NO ONE HAS CALLED ME BACK.</p>
