December 2025 - September 2026: R8025 Order Still Not Delivered

I am extremely frustrated by my experience with Shewood Luxury Furniture.

I delivered the required fabric for my custom headboard on 8 June 2026 and was advised that production would take approximately 14 days, with delivery expected during the week of 29 June 2026. I followed up after this and was informed that production would actually take 7 - 30 days, with delivery expected during the week of 20 July 2026.

Since then, I have made numerous follow-ups seeking an update and confirmation of delivery. Despite repeated assurances, the delivery date has been pushed out several times with no successful delivery.

On 31 August 2026, after more than two months of delays and over 18 follow-ups, I formally escalated the matter and requested a confirmed completion and delivery date. Following this escalation, I was advised that delivery would take place on 5 September 2026. Unfortunately, this commitment was still not honoured, and the delivery did not take place.

My main concern is not only the delay itself but the repeated missed commitments and lack of delivery cer*****y. I have had to continuously chase updates, yet I remain without my order or a reliable delivery date.

I am requesting that Shewood Luxury Furniture urgently intervene, provide a firm delivery date, and fulfil this order without further delay.