I DONT RECOMMEND ANYONE TO BUY ONLINE FROM SHESHA THEM AS THEY PATHETIC WITH SERVES AFTER TAKING YOUR MONEY.

I bought a pair of takkies online on SHESHA website on the 23 December 2019 and my payment for it was accepted. I immediately send the SHESHA helpline a mail to request what is the turn around time in the peak season, until today I got no reply. I send numerous mails with no response. I tried phone the head office number and no one answered the phone until yesterday. I was informed that all staff was on leave from 20 December 2019 till yesterday 02 Jan 20. The person on the line gave me invalid excuse why they didnt delivery my order and that she will come back to me, its today 3 Jan 19 @ 4pm and I am still waiting for a reply. My online status shows that my order is busy being process since 23 December 2019 and still the same..

My question is: how can you run online store, take orders and accept payments while your operational staff are on leave... Why not decline orders and payments when staff is on leave. I know its season time but when leave your online site still active ?????

I DONT RECOMMEND ANYONE TO BUY ONLINE FROM SHESHA THEM AS THEY PATHETIC WITH SERVES AFTER TAKING YOUR MONEY. NEVER AGAIN I WILL BUY FROM THEM..........