SHESHA LIFESTYLE SEEMS TO BE BATING CUSTOMERS WITH FALSE STOCK

I purchased a pair of Air Jordan Sneakers on Shesha lifestyle website on 21 June 2022 they came back the next day 22 June and said they did not have the shoes their system had made an error and was showing stock they did no have? they gave me 2 options, to buy something else or get full refund, i rep**** to the email requesting full refund. that was the last i heard from them, i have sent another email and still no response, there is no phone number on the email just a name SIHLE D , the only number i can get is a call center and no joy there either

please see emails bellow - feels as though customers are being baited by shoes they never had stock of and now they are not refunding the money

Dear Valued Customer,

We regret to inform you that the order you placed is unfortunately all sold out.

We are currently investigating how the size came to appear Online as available when there was no more units left across all 10 of our stores for the ITEM. The time of this response comes after several days of trying to locate the item however, to no avail and we would like to deeply apologise for the inconvenience caused.

As a result we present you with the following two options:

Select another item(s) up to the same value of your original order; or Request a full refund Kind Regards,

E-Commerce Store Administrator

Sihle D

good Day

please see email below concerning unavailability of stock on the purchase i made, i have requested full refund and am still waiting a response from Shesha or the refund

please see details of my purchase below highlighted

Merchant Shesha Lifestyle Pty Ltd VAT Registration # *** Reference Order 282043 Transaction Date Tue, 21 Jun 2022 11:21:09 +0200 Amount R 2,199.99 (ZAR) Payment Method Visa **************-5895 Auth Code 008148