Bon Hotel Waterfront - flighty bedroom

This review pertains to Bon Hotel Waterfront. A friend and myself checked in at the hotel on 14 November, having booked online at the rate of R1328. When we get to reception, we are told there is no reservation, I show receptionist the confirmation email , she says “well sometimes online reservations aren’t accurate, sorry”. Then I was told there is a room available but at a rate of +R1500 . Upset & stranded, I paid the amount and proceeded to our room. The room had a puddle of water in the bathroom, which we immediately asked it to be cleaned. After the cleaner left, we realized the floor was dirty, the curtains were terribly stained and the linen had marks on it. The bathroom walls were stained, the blanket I had requested smelled terribly. The room was simply not up to standard at all. The filthy room coupled with the reservation issues led to my extreme disappointment in the hotel. When I’m NRB , Bon Waterfront is usually my choice hotel, but after this experience, it will never be an option.