1 reviews | Active since Jan 2020
Bon Hotel Empangeni
I would like to sincerely express my gratitude and appreciation towards Bon Hotel Empangeni, I was booked in at the Hotel on a business trip the night of the 22nd January 2020. At 02h00 in the morning I woke up with severe pain in my stomach followed by nausea and dizziness. I phoned reception and asked for an ambulance to be sent as I knew this was not normal stomach pain. Thandeka the lady that was on Reception duty answered the phone right away and very calmly got an ambulance there within minutes. On my arrival at the hospital I received a call from Regina the Hotel Ops Manager to find out if I am alright and if I need anything to eat or drink and offered to come and fetch me once I am done at the hospital. After the scans and tests revealed it was kidney stones I was ready to leave the hospital as I had arranged for the stone to be removed in Johannesburg. I once again spoke to Regina and within minutes she arrived along with the Hotel Chef - Stacey to give me a ride back to the Hotel. Arriving back at the Hotel I received the most delicious meal prepared by Stacey. In South Africa one does not expect this kind of service but you guys once again gave me hope. Thank you Bon Hotel Empangeni and Staff. You are awesome people
