PZ
Phindile Z
1 reviews | Active since Oct 2017
03 Aug 2023, 13:00
Bad customer service
Making a reservation at Bon Hotel Richards Bay has been a nightmare. Have spoken to 3 supposedly managers who have been unhelpful promised call back buy nothing, no response to emails. Have made payments but not even an acknowledgment.
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BON Hotels's replyOfficial
19 Oct 2023, 09:50Dear Phindile Z
Thank you very much for taking the time to send us a review, we appreciate your feedback.
Thank you for taking Drika’s call and for discussing the matter with her. We are glad that the matter was sorted out.
We look forward to welcoming you to BON Hotel Waterfront Richards Bay again in the near future.
We look forward to welcoming you to BON Hotel Waterfront Richards Bay again in the near future.
Kind regards,
The BON Hotels Team
BON Hotels's reply19 Oct 2023, 09:50
Official
Dear Phindile Z
Thank you very much for taking the time to send us a review, we appreciate your feedback.
Thank you for taking Drika’s call and for discussing the matter with her. We are glad that the matter was sorted out.
We look forward to welcoming you to BON Hotel Waterfront Richards Bay again in the near future.
We look forward to welcoming you to BON Hotel Waterfront Richards Bay again in the near future.
Kind regards,
The BON Hotels Team