Worst service

I would like express my disappointment at the service we received from Shell Ultra City in Stanger. We parked for 10 Mins at by pump number 8. Nobody attended us. He came and asked the other car to come through. I was in the car he shouted to the other car \woza le moto ibambe iparking"meaning my car is holding the parking. Yet I was in my car. Please train your staff"