1 reviews | Active since Feb 2012
Worst Management Style at Kinross Shell. Don't buy anything from them
Shell Kinross is more expensive with their fuel price than their neighbouring Sasol counterpart,a kilometer or so from it. With this their service to some of the public is something to write home about. For instance, my grand children missed their school buses that take them them to Secunda and Evander. I rush of so they could be on time and instead,I got stuck with fuel in Thistle Grove,where we live Getting to town,I ask if they could help me to fill up a 5litr can with diesel fuel I was denied even after I explain to the Supervisor about my situation. Bear in mind that not one of the workers knows anything about safety and the translation of the safety signs( I am a Safety Practitioner for the last 12yrs) I was referred to the sign board that suggest fuel can that costs easily over R250.00 I was assisted by another petrol attendant who I had to pay R20.00 for the can they hired.
Now the next day 2 other customers bought from the same Kinross Shell garage fuel which was poured in their 5litr containers. One them is running restaurant Bar behind the local FNB
Not so far as two days ago I had inflate my car tires of which I was rudely told by the manager , Mr Mokoena that the pumps has been broken by some tyre fixers. It's when he ,Mr Mokoena got personal when I remind that I was given the same type of bad service when I ask for a container for fuel.
Mr Mokoena removed his glasses and this only meant that he was gonna assault me. I retreat and left their premises I later called the owner,Mr Yusuf Dendar,who in turn didn't want to give me a hearing,instead he told me that it's not him or his company that needs to fix damaged equipment but Shell. The services tendered to us and the discriminatory treatment I got from this Kinross Shell is unacceptable. I was told to take my business somewhere else. On this I will do and will make sure that I inform all or most of the people that I know. It is so that Sasol N17 fuel is much cheaper and the service there much much better. The Attendants are like family They attendants never give you any reasons to go to management and Vise visa
I would recommend Sasol N17 services over Kinross Shell
