Vplus game

I am writing to report an issue with a R100 voucher I won on the "Spin the Wheel" game.

Although I consistently land on the R100 voucher when playing the game, the system is not issuing the voucher to me; instead, it repeatedly asks me to play again.

When I called VPLUS, I was incorrectly told the voucher would be sent next week. I am concerned that this issue is intentional, as the game will expire next week and the voucher's expiry date appears to change every time I play. I have successfully won and used a voucher before, which makes this technical issue especially frustrating.Emails was sent today but again , nobody can assist.terrible service yet I fill every 5 days at the garage.