Shell Middleburg N4

<p>After purchasing products from the food counter we my colleague and I noticed that the price scanned was different. We brought this up with the cashier and the lady behind the food counter. They both said there was nothing they could do about it. They called the manager and he also said that these things happen and that checkers also has price changes and we should just leave. </p> <p>I hope there is video footage inside the store because then all hell broke lose. The manager started swearing at us. He lost it completly. I asked him to calm down and talk to me in a resonance manner and change fix the amount that we paid. He said no. I asked him for his name. He said what for, I calmly said I need to raise this issue with head office. He laughed at me and said go right ahead. So that is what I am doing now. I have the slip and time when this all happened. The manager then proceeded to swear at me (telling me to leave) then walked away.</p> <p>I am completly and utterly surprised, disappointed and hurt that the Shell franchise would consider letting a person with such manners work for them.</p> <p> </p> <p>I want to take this further. I dont think the matter is as small as the difference of R5 on cooked food products but rather the problemishes of a manager not knowing consumer rights, or even how to represent the brand correctly.</p>