SHELL GARAGE SHOP STAFF GATEKEEPING CUSTOMER TOILET ONLY FOR THEIR BENEFIT

Shell Oxford street in East London, Eastern Cape have only one toilet working (males only) i have inquired about this from the staff working in the shop and they gave me different stories in a space of 2 minutes, one said there was someone inside and the other one said its not working yet they use it as the staff...im a loyal Shell garage customer especially that one ever since the renovations but ever since then they only opened it for customers for a day or 2 and to show that the toilet is working just fine they even removed the "out of order" sign so that they can give us this "there is someone inside story" im a pregnant woman i cant be standing in a long queue to use the one bathroom that they hardly even clean and will give you attitude when you even ask them for a lousy toilet paper...i honestly love that garage and trust me its not even on my way but because i find the petrol attendants very kind but the ladies inside the shop are something else...you guys need to fix that before losing customers.