SHELL FORECOURT IDIOTS

YOUR STAFF ARE NOT COMPETENTLY TRAINED. I ARRIVED AT THE PETROL STATION AT 5.50AM AND AFTER A WHOLE LOT OF ARGUING LEFT THERE AT 6.20AM.

I WAS GIVEN A R250 VOUCHER FROM TIGER WHEEL TO USE AS FUEL PAYMENT. THIS MORNING I TRIED USING IT AT THE TONGAAT WATSON HIGHWAY FUEL STATION. FIRSTLY I TOLD THE GENTLEMAN TO FILL R250, HE COULD NOT COMPREHEND THAT AND FILLED R250.10. I BELONG TO DISCOVERY DRIVE SO HE NEEDED TO SWIPE MY DISCOVERY REWARD CARD FIRST THEN TAKE PAYMENT. AS HE HAD FILLED AN EXTRA 10CENTS THE VOUCHER I HAD DID NOT WORK.

HE THEN ASKED ME TO GO INSIDE AND COMPLETE THE PAYMENT. IN THERE THE CASHIER KNEW NOTHING ABOUT HOW TO SWIPE THE DISCOVERY FUEL REWARD FIRST. THE SITUATION GOT AGRREVATED AS THE CASJIER AND ATTENDANT REFUSED TO UNDERSTAND WHAT I WAS EXPLAINING.

I ASKED FOR A SUPERVISOR I WAS TOLD THERE ISNT 1. I ASKED FOR MANAGER - I WAS TOLD HE ONLY STARTS AT 7AM.

THE ARGUMENT THEN WENT BACK OUTSIDE AND CONTINUED AS EVERY ATTENDANT THERE WAS UNDER THE WRONG IMORESSION. THEY ALL INSISTED ONLY 1 CARD CAN BE SWIPED. HOW ****E *********** ARE YOUR STAFF???

ANY OTHER GARAGE YOU VISIT THEY KNOW HOW TO MAKE SURE YOUR REQUEST IS FILFULLED AND FURTHERMORE ARE FULLY TRAINED ON HOW TO PROCESS DISCOVERY FUEL REWARD CARDS. THIS BRANCH HAS ILL MANNED INCOMOETENT AND RUDE STAFF WHO THINK THEY ARE DOING US CONSUMERS A FAVOUR.

EVENTUALLY A "SUPERVISOR" SHOWED UP AND STILL COULDNT NOT UNDERTSAND WHAT I WAS SAYING. AFTER AN ARGUMENT BROKE OUT HE TOOK MY CARD AND COMPLETED THE PURCHASE.

SHELL IS ALREADY UNDER FIRE, SITUATIONS LIKE THIS JUST **** IT UP MORE FOR YOU'LL.