Shell Clives Service Station Meadowridge, Cape Town

To whom it may concern I address this letter “To whom it may concern” but as a service provider I would imagine it would concern every staff member at shell and even further than that in this day every South African. Today at between 7:30am & 7:45am I had the misfortune of trying to purchase fuel at the shell services station in Meadowridge (Clive’s Services station ). By the time I spent there you can already tell there’s a problem, I was greeted by an attendant who was busy servicing a patron and there was already 2 cars waiting. Another attendant came and attended to the vehicle next to mine. I used the time to check my tire pressure and when I looked up there were 2 more cars and the attendant was on his way them. I gestured that I was there before them. He simply dismissed me and scream “I can wait somebody will be with me soon” Having already waited 10minutes for services the fact that another person can just pull in and get seen to before me infuriated me. I asked to see the manager and was led to the shop where I was once again told to wait. After a few minutes I asked where the manager was I was told his busy and I must wait. Now that’s the broad strokes and before you just assume I’m impatient and blew a gasket for no good reason let me say that the other cars were all s****y newer models driven by the more affluent segment of our population, and mine car is a weathered late model and I guess I look the gardener. With that said I think it disgraceful that in this day and age such obvious and blatant prejudice is still exists. An alternative theory is that the staff and management is simply *********** and can’t manage five cars on their sales floor without dropping the ball, which is strange because I went 2 minute down the road to the Engen where I was greeted a friendly attendant that not only filled my car efficiently but also restored my faith that not all places are ****** just the staff and management at Shell Meadowridge are. Because it’s easy to hide and just post stuff on these complaint website anonymously, my name is Bradley Joseph, and I will gladly supply my contact details if you wish to contact me directly. This will allow you to explain or challenge any statement made above so that I may also understand your point of view no matter how trivial and antiquated it may be. It will also allow me to use language I would not use in polite conversation so that you adequately understand how angry such poor service make me. Eagerly awaiting your response Bradley Joseph