RM
Refiloe M

1 reviews | Active since Apr 2023

26 May 2024, 13:42

Rude behaviour from petrol attendant

I have never felt so small in my entire life. I went to shell garage in Johannesburg CBD Corner Twist and Noord Street. My aim was to fill petrol but I didn't have cash with me. I was supposed to go and withdraw money as someone sent me money (cash send). The lady who works there( light skinned and short) screamed at me she was a bit far. She screamed and said "hey don't park there". I was amazed about how she addressed me with such rudeness and arrogancy. I kept quiet and looked at her, all of a sudden she very angry,heavily breathing giving me that look. I then decided to send someone to get cash for me so I can fill up and go. Remember she screamed at so I couldn't scream back. She then sent a guy to tell me that I must go. I explained to the guy that I'm waiting for the money so I can fill up n go, and I told him that I just called the person he's coming. I don't know what the guy said to her but she came flying very very angry and pointed on the street showing me where I must go. I explained to her what I explained to the guy politely but she didn't want listen. She said I think I'm clever why am I lying n saying my car stuck I think I'm clever more than everyone. I told her that no thats not what I said to the guy I told him that I'm just waiting for the money I even showed her my gadge to prove that my tank is empty. Yoh that woman shouted at me as I was a minor 😭😭 I have never felt so disrespected especially in shell garage. She kept on shouting at me I asked her to stop. I wasn't even finished with my sentence she pointed the street and said I will stop when you there on the street not here. I had to leave without filling my tank I drove to another shell in Hillbrow. That woman has no respect for customers, she's extremely rude. She doesn't have customer service at all. I've noticed her I several occasions when I'm by the filling station that she's rude.

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