1 reviews | Active since Aug 2016
Petrol attendance don't actually want to work there clearly
I was at the Shell station in Aeroton this morning at about 8:45 and the station was full so I drove around and waited by the tank parallel to the main road (In a red Picanto) . As I was waiting I was asked to move because a truck needed to get through qnd while this discussion was happening another car quickly drove into the spot/tank I was waiting for. I kindly explained to the gentleman who took my spot and he couldn't care less so I looked to the petrol attendance who were right there as all this was happening infact one of them was sitting around loitering. They simply acted as if they didn't see anything or what had just transpired.
I am not sure if there is any training provided for staff members at your establishment but the customer service is appalling at best.
Consumers/customers shouldn't feel like feaces at a place where they come to spend their hard earned money for a service that I could literally do myself.
Employees apply to work there and we the customers shouldn't be made to feel bad because they may no longer be happy with their employer if that's not the case then Shell should really consider taking their employees for training on the basics manners and service delivery.
The unemployment rate is at its highest and there are literally millions of people who want and could probably do a better job so please stop employing staff members who are under the impression that they are doing everyone a favour.
I hope this issue gets attended too promptly as it is unnecessary for any human to be made to feel like rubish unprovoked. It's disgusting, management can surely do way better
