Only publicize the good stuff

<p>So Shell recently had a big hoo-hah in the media when they announced their partnership with Clicks to get points for fuel. Now all of a sudden it doesn't apply to fleet card transactions and the attendants are instructed not to swipe the Clubcard in such a case. I'm just wondering why some poor attendant has to be the bearer of bad news when the obvious thing would have been for Shell to go to the media or include it in the fine print from the start.</p>