Everything NOT going well at Shell

So is anyone as disappointed as me with Shell's Ferrari promotion, according to Shell it was an overwhelming success , for them I add, so while the customers have come out in numbers to support the promotion, Shell has prematurely ended the campaign siting no stock and customer who now qualify to get a promotional is left high and dry....no communication given to their customers who made this promo a success, Shell's call center have no clue on customer service.....to think customers have given support but the common courtesy to Shell customers is of no relevance to this company....lost customer but I guess Shell would not care....absolutely poor taste Shell SA