ANDREWS OF GERMISTON BRANCH - WEBBER ROAD

PETROL ATTENDANTS WHO DO NOT KNOW THEIR JOB.

REQUESTED 93 UNLEADED, NTOKOZA WAS ASSISTING US AND HE HAD ALREADY PLACED THE PETROL PUMP INTO THE VEHICLES TANK AND MACHINE HAD ALREADY STARTED PUMPING PETROL AND THEN ENQUIRES FROM THE DRIVER IF ITS PETROL THEY ARE REQUESTING - AFTER THE MACHINE HAS STARTED PUMPING INTO OUR PETROL TANK.

FIRSTLY IT SEEMS NTOKOZA DOES NOT KNOW WHAT WE REQUESTED, AS HE OBVIOUSLY DOESNT KNOW HIS JOB OR WAS NOT TRAINED PROPERLY.

IT IS NOT A JOKE TO PUT THE WRONG PETROLEUM PRODUCT INTO A VEHICLES GAS TANK WHICH COULD DAMAGE THE ENGINE, IN WHICH CASE THE ENGINE WOULD NEED TO BE DRAINED AND EVEN REPLACED AS YOU CANNOT REMOVE ALL THE LIQUID ONCE IT HAS GOTTEN INTO THE VEHICLES ENGINE OR PARTS.

WILL NOT BE GOING BACK TO THIS SHELL GARAGE. TO BE SERVED BY SOMEONE WHO DOES NOT KNOW HIS JOB AND THEN STARTS COMPLAINING TO ANOTHER PETROL ATTENDANT IN HIS LANGUAGE THAT WE ARE LYING ABOUT WHAT HE SAID AND DID.

YOU DO NOT START THE PETROL PUMP AND THEN ASK AFTER IT HAS PUMPED ALMOST 105.68 CENTS AND ENQUIRE IF IT IS PETROL THAT THE DRIVER NEEDS IN THEIR VEHICLE.

THE SERVICE AT THIS SHELL GARAGE HAS DETERIORATED OVER THE YEARS AND SEEMS TO BE GETTING WORSE EVERY TIME.

WILL DEFINITELY BE GOING ELSEWHERE FOR PETROL UNLESS THE WORKERS I KNOW ARE THERE. DUE TO THE HIRING OF STAFF WHO DO NOT KNOW WHAT PETROLEUM PRODUCT A CUSTOMER IS REQUESTING WHICH WILL DAMAGE SOMEONE'S ENGINE OF WHICH ANDREWS SHELL WILL BE LIABLE FOR THE REPAIRS.