1 reviews | Active since Jan 2017
Abused, Threatened and Denied Rights to Complain.
I went to Crystal Service Station to pour Petrol. I got to the garage my car was on 23 km, and I poured R100 95. I did not pay much attention to the attendant as my mind was occupied. I got home the car was on 21 km, it bothered me I want back to the garage to report the matter and try understand why the km did not move up. I spoke to the attendants and the supervisor, they called the manager who came and checked the footage and advised that she can't do anything to help me and I was explaining to her that I only need an explanation of why the km did not change. She started taking a video of me and when I told her that I do not appreciate that she is taking a video of me without my permission. She claimed that I am abusing her and shouting at her and turned her back at me and just refused to communicate with me. She told the supervisor to pour gas for me as I want free petrol she will pay for it from her own pocket. I responded that I am not there for money or petrol I need an explanation of what is happening, she resorted to crying. I told her that she is treating me like a ***** and. With no respect because I am Black if it was a white person like her she would have handled the matter with the almost respect. I left. Then went back to ask the Supervisor for her name, he went inside and came back with her. She threw the R100 at me and the business card I threw the money out my window and she opened my door and threw it in to which I threw it out. She told me she was on her way to the police station to open a case of abuse and that I called her ******. I advised we can go together or she can meet me there. I felt belittled, disrespected and abused by the Manager as she refused to professionally handle the matter at hand. My human dignity and decency was disregarded I believe because of how I look the lady felt superior and wanted me to bow to her and not Ask any questions. The Manager is Joeleen Helsdon, Shell Crytal Park Service Station, located in Crystal Park, Benoni.
