NT
Nokuthula T

1 reviews | Active since Oct 2013

08 Jan 2022, 16:24

Abuse Endured at Shell Sandton

Cadric and Richard insulted me today at Shell Garage Sandton.

They poured petrol from an empty pump. I brought this to their attention and requested that they check their pump. I requested this because my gauge has not moved one inch. Richard raised his voice at me and told me to just pay and leave. I told him that I had no issue to pay however I needed him to address why the pump did not deposit petrol into my car.

He refused to address my frustration although I gave them the opportunity to prove that their petrol pump indeed had petrol. I had no issue paying, had my gauge increased. He further insulted by saying that that there's a problem with my car, he wants me to pay and leave. I spent 45 minutes trying to get answers however they told me to leave. Cadric threatened me saying I must leave because he had taken my number plate. This sounds like the intent to harm which is a ******** offense.

May the execs of Shell Garage address the trauma and abuse that I endured from their employees for the purpose of reputational damage.

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