SN
Shalen N

1 reviews | Active since Sept 2021

30 Sept 2021, 12:46

**** Sneakers being sold.

So on the 19 of August this year, my brother and I bought the newly released Jordan 4's diy.

I never wore the sneakers as because I wanted to wear it on a special occasion.

I only wore the sneakers in September and then noticed that there was a lot of factory faults on the sneakers

The left shoe and right shoe are so different in terms of details uneven and it also had a lot of excess glue on the sneakers.

I contacted them to let them know about the amount of factory faults my sneakers had.

I sent them an email providing them with pictures of all the faults.

The girl I spoke to even saw and agreed with me on our phone call that she could also see what I was talking about.

I spoke to Natasha who was nice tried her best for me and referred to the managers and they just told me that there was nothing wrong with the sneakers and they kept throwing their 30 day return policy in my face.

I really thought they sold original sneakers but this was not the case.

I would not suggest this store to anyone as they have very bad products and they don't take responsibility for selling **** sneakers.

Someone needs to do something to put them in line.

The **** sneakers I bought there costed me R2 600.00 each.

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Replies (1)
Shelf Life
Shelf Life's reply04 Oct 2021, 08:35
Official
We are sorry for your experience, we have a strict 30 day return policy in our store, which sadly you were outside of. Without this, we are not covered by the suppliers and or policies which means we write off the stock and take the loss. The stitching you pointed out, was not defective in any way. Because Nike product is stitched by hand, its not always 100% exactly the same meaning the left and right foots stitching could be out by 1 or 2mm. This is standard across all their product on Jordan. We are a 100% legitimate stockist of Nike product, if you would like to speak to Nike or any other brand we supply you are welcome to do so.