****ty Business

Horrible Horrible i made a purchace on the 31st of october....as i have been ordering from shein for a year now...and suddenly the flights have been delayed....and i get no updates and no service...the exspect you to do you part and pay the vat & duty and then they can mot even keep up their end.. i am sick and tired of this **** it has been weeks and i stil have not recieved my package i have phoned the courier company that is IMILE not even them can give a straight awnser...sorry the flights are delayed....how can we solve this i payed a **** ton of money and now i have no way of getting my pakage HELP