Terrible Service

I am having the worst experience with SHEIN. My iMile payment link failed and I’ve called and emailed everyone to ask for a new payment link for customs. I need my order to be released ASAP. The phone numbers aren’t working. I’ve sent DMs, I’ve emailed various email accounts. With an order of around R6 000, this absolutely despicable. I haven’t slept due to trying every option to make payment. And still nothing. Please fix your service. I want my money back please.