Speedaf review

Why do you continue to used Speedaf couriers when customers have been having issues with them for a while now. I made a shein purchase on the 20 July 2025, it has been out for delivery since the 30 July 2025 with communication whatsoever. I contacted Speedaf they advised that my parcel was out for delivery when driver was hijacked and my parcel was ****** and that I now need to request a refund from shein. What about the customs that was paid. I don’t want a refund I want my parcel. There’s no case number they blaming GSG saying they the 3rd party couriers. Spoke to a supersivor at Speedaf and she was extremely rude and hung up when asked for case number stating I’m being high rate. Pathetic service and rude employees