Shein losing business over Buffalo logistics

I sent a complaint / query via email to Buffalo Logistics on the 11th of April seeing that when I paid my import tax, that the information was incorrect and not the same as on my Shein account... No response. Then I wrote a complaint on Hello Peter, the responded with someone will contact me... No one did. Why are you using them? Shein is losing business because of Buffalo Logistics yet it seems like no one cares. I then got a notification on Shein that there is a delay on on my parcel "Logistics providers are experiencing a resource shortage, so your order may be delayed by 3-5 days". I ordered before my friend who lives in the same town, and she received her package on Monday already. Their service is uphauling. 1. The address on the tax invoice is wrong 2. HUGE delay FIX it!