Shein **** company doesn't take responsibility

Shein this is your responsibility u have to take the blame how can u have a courier company that does not deliver we have been waiting for our stuff for 3 weeks now I will never order from u again those are my kids christmas stuff and u have ****ed it up I'm not going to let it go there is no support from shein to help there client's only that they received there money I want my stuff before christmas day I