Poor customer service

I am very disappointed with Shein’s handling of my recent order. Not only has my delivery been delayed, but Shein keeps changing the logistics companies, most recently to Speedaf, which is unreliable and unprofessional. Every time the courier is changed, the delivery is delayed further, and I am left with no clear updates on when I will receive my parcel.

This is unacceptable. I placed my order in good faith, and I expect it to arrive within the promised timeframe. Since Shein has failed to deliver as agreed, I am now requesting a full refund of my money.

As a loyal customer, I am extremely frustrated and disappointed. Please resolve this urgently.