I bought items at Sh...

I bought items at Shein then that was items I didn't expect so I lodged for a refund they Baffalo logistics they came and collected the items then they took items and shein didn't refund me last year on 2024 December till now they never called or email me been calling Baffalo logistics they said they see the order they will take it to shein but I haven't receive anything from them I still have proof with me