Complaint Regarding Poor Service Experience from SHEIN

I am extremely disappointed with the service I recently received regarding my order.

After being informed that my return had been received at the warehouse, I was later told that the item had not yet been registered. This conflicting information has caused unnecessary confusion and frustration. I have had to follow up multiple times without receiving clear or consistent answers.

Additionally, the lack of proper communication and delayed responses from customer support made the situation even more stressful. As a customer, I expect transparency, accurate updates, and timely assistance when issues arise.