Complaint

I'm soo not ohk at this moment I'm devastated with shein and Emile logistics iv ordered for my clothing items paid for them and also paid the customs I'm really upset to see that my clothes says delivered and I have not received anything on both apps Emile app and shein app says that my clothes have received and I have not my birthday is next week bought those items specially for that day to see that it says iv received and not hurts me dearly I'm not happy shein and to think iv been such a fan to you guys iv bought my clothes with your company for years and for this to happen to me really hurts please shein make means to contact Emile logistics and inquire with my parcels please find out who recieved and proof because I did not please contact them Im not buying from you guys again and thank you very much