NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About SHC Wholesale hair
How is SHC Wholesale hair rated on Hellopeter?
Hellopeter has tracked SHC Wholesale hair across 3 reviews. SHC Wholesale hair hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SHC Wholesale hair? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2017
Poor customer and lack of support rude consultant
I recently ordered hair from SHC Hair and made an error when making payment by using the branch code instead of the account number. Once I realized the mistake, I took full responsibility and made a new payment to ensure my order could proceed. My disappointment is not with the payment issue itself, as that was my mistake, but with the way my concerns were handled when I contacted Alisha for assistance. When I called to discuss the matter and ask whether the payment could be traced or checked, I felt that my concerns were dismissed. The conversation became defensive, and instead of receiving guidance on what steps I could take next, I was told they could not help me, and the call was disconnected. I understand that businesses cannot be held responsible for customer banking errors. However, I expected a more professional and empathetic approach when seeking assistance. Good customer service is not just about handling successful transactions, but also about how customers are treated when problems arise. Unfortunately, my experience left me feeling unsupported and frustrated. Main issue: Poor customer service and lack of willingness to assist, even after I acknowledged that the payment mistake was my own.
1 reviews | Active since Aug 2017
Poor customer and lack of support rude consultant
I recently ordered hair from SHC Hair and made an error when making payment by using the branch code instead of the account number. Once I realized the mistake, I took full responsibility and made a new payment to ensure my order could proceed. My disappointment is not with the payment issue itself, as that was my mistake, but with the way my concerns were handled when I contacted Alisha for assistance. When I called to discuss the matter and ask whether the payment could be traced or checked, I felt that my concerns were dismissed. The conversation became defensive, and instead of receiving guidance on what steps I could take next, I was told they could not help me, and the call was disconnected. I understand that businesses cannot be held responsible for customer banking errors. However, I expected a more professional and empathetic approach when seeking assistance. Good customer service is not just about handling successful transactions, but also about how customers are treated when problems arise. Unfortunately, my experience left me feeling unsupported and frustrated. Main issue: Poor customer service and lack of willingness to assist, even after I acknowledged that the payment mistake was my own.
1 reviews | Active since Mar 2024
I order hair from th...
I order hair from them in December they was on spacial 12inch Jerry curls they send 10inch I also order combo of 2 wigs for 1000 16inch water weave they send 14inch and does even look like water weave only one wig is right look what they send as water after wairing it
1 reviews | Active since Mar 2024
I order hair from th...
I order hair from them in December they was on spacial 12inch Jerry curls they send 10inch I also order combo of 2 wigs for 1000 16inch water weave they send 14inch and does even look like water weave only one wig is right look what they send as water after wairing it