Worst Service from Shaw Academy.

After numerous attempts to contact their support team and trying to resolve my issues, I canceled my services with Shaw Academy. As requested by their support team, I did the cancelation via their application on iOS. For some reason my account was still billed and deducted from my bank account and the app still shows that my service has been suspended. And all this just because I finished my studies with Shaw Academy and they were not able to provide me with a certificate. Note: I am in credit with Shaw Academy as I Accidentally paid double for my certificate. Worst service ever.