They are selling a lie ,**** COMPANY

I have tried contacting shaw academy to help me purchase my course materials with my refferal credits.After all the emalis and communication they still havent assisted me in my purchase with my credits .They state that the refferal credits are added to the purchase automatically unfortunalty it takes me straight to the page where i enter my card details.When i have 600zar refferal credit on my account.I dont understand how you can be such a **** company selling people courses when half of us end up having to stress and miss half of our deadlines and claseses to sit and not get any response from the shaw academy team.Very Unhappy Honestly