*****ing my money!

<p>Shaw Academy is quick to sell you their online services but when it comes to customer services they are terrible! They ********ly deducted money from my account for a porposed auto renew "extension" of my 3 month membership with them when i did not agree to this! I only signed up for 3 months and now they are saying i should have cancelled the membership before my end date but how can i cancel it if i am still utilizing it and my 3 months are not up yet? This is a very bad way of doing business. 1st They wont answer any of my calls then i will not get response from Caitlin, Matthew, Shaun, support and marketing, i also filled in an online form but no response! Marketing only got back to me 7 days later saying they "dont do refunds", this is bullsh*t and I want my money back or i will GLADLY name and shame on all social media platforms as they dont want to conduct business like any other company, You dont deduct money from clients automatically and say its according to terms and conditions, i am not gaining through the services of the payment they took so according to the CPA I am in my fullest of rights to prosecute!! And I am not the only person that complains about this, everyone i know complains about it, so its time to start doing something about it because you are losing all your students!!</p>