GD
G D

1 reviews | Active since Mar 2020

29 Mar 2020, 10:03

STAY AWAY FROM SHAW ACADEMY!! THEY WILL **** YOU

If I could give a 0-star rating I definitely would. After making humourous attempts to cancel my account during my "free trial", Shaw academy deducted funds from my account.

I sent them many mails but the way this **** works is they just reply with absolute BS, they don't listen to any request regarding the cancellation, instead, they reply with a motivational email telling you why you shouldn't consider canceling because this will affect your goals and your dreams.

They don't seem to understand that their service is poor quality and the way they function is even cheaper.

I wrote a review on HelloPeter regarding the poor service I received at the beginning of this month, I received a private reply from them on the 3rd March saying that someone by the name of Mayel would contact me regarding the matter.

To this day I'm still awaiting that mail.

Eventually after sending more emails asking for my money to be returned, they sent a mail on 4 March saying that they will cancel my membership immediately and offered me another 6 months for free which I declined.

Only to wake up this morning and have more money deducted without any consent at all!

Its unbelievable to me that Shaw academy is allowed to operate like this, they have SO MANY negative reviews which I unfortunately never saw until I got ****med by them.

Their positive rating on Hello Peter is definitely paid for and is not genuine happy customer feedback.

DO NOT USE THIS COMPANY SERVICES, YOU WILL BE ****MED WITHOUT ANY ASSISTANCE!

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Replies (1)
GD
G D's update30 Mar 2020, 16:25
Reviewer Update
I have contacted your "priority support" numourous times, they useless and don't offer any valid action to the issue. In fact they completely back tracked on the fact that one of your employees mentioned in a previous email that he will cancel my membership and yet my account still got deducted without my consent. Your operations are completely ********* and pathetic to say the least. It's theft, I have already contacted the ***** department and I will definitely not let this matter go!!