Stay away from Shaw Academy!!

2 June 2020: I received a mail from Reha from Shaw Academy (#***) stipulating that Sahw Academy will not refund the fees deducted from my account as I have requested a refund prior to this refund.

Here is the timelime of events and I state again money was deducted from my account without my concent after a Shaw Academy confirmed per email that my account (subscription) is canceled.

05 Feb 2020 - Shaw Academy subscription was activated
04 March 2020 - 28 day free trail ended and R399 was deducted
05 March 2020 - Another R399 was deducted for the same trail that ened on 04 March 2020
19 March 2020 - Refund received for 2nd payment

13 March 2020 - I spoke to Patrick (#***) and he confirmed per email that my subscription was cancelled. Patrick said per email: "I want to help you. During our last exchange I had taken the action of ensuring your account was canceled which it is and had offered a solution whereby we would provide Lifetime access worth an awful lot of money free of charge as I just want to help."

After I acknowledge receing this email I understood that Patrick canceled my account. However this was not the case.

07 April 2020 - R399 was deducted from my account (I have tried to contact Shaw Academy for this but only received automated responses)

05 May 2020 - R399 was deducted from my account (I have tried to contact Shaw Academy for this but only received automated responses until I finally broke through to Reha on 31 May 2020 and another.

I have done everything in my power and this is unacceptable. See below another user with the same issue. This is ********** ACTIVITY.

02 June 2020 - Reha replies to my email (#***) agrees that my subscription was not canceled as per Patrick's quote but offers me: "During our last exchange we ensured your account was cancelled and enabled for 6-month access, free of charge.
The very best we can possibly offer is to increase that to 12-months access worth $699 totally free of charge plus one complete course toolkit and e-certificates worth $199."

This is not my money back and this is also not free of charged as I have already paid for 2 months already.

I have tried to access the course material but I cannot as I have to enroll once again.

My only advise is STAY VERY FAR AWAY FROM SHAW ACADEMY. I have received a private message from Shaw Academy to email them which I have done. And no response, friendly free of charge advise Shaw Academy, if a customer have a problem, phone them directly not ask the customer to email you. Very poor customers service!!

Again stay away!!!

More than 48hours has now past and I have not heard anything back from a more superior representative of Shaw Academy.

I have however received 2 emails from Reha, that is offering me free services which is not what my initial request was. I want a full refund of the fees ********ly deducted from my accout in April and May.

Shaw Academy you are a virus to the community!!!

Bad after sale service, bad customer service and have only heard bad news from this company.

People stay away!!

Shaw Academy is a virus to the community.

A friend of mine phoned me today (5 June) with the same dispute! How many complaints will it take to make people realize that this is a ****!!

Shaw Academy has also not yet contacted me with an actual solution to the problem.

Shaw Academy discuss me and should be reported as a company that supports ********** activities.

After months of sending emails. I finally received my refunds.