Shocking customer service Experience

Spent the whole of 2020 doing the Nutrition course. Never missed a class. Completed all my assignments, now I get ghosted when I’m looking for my diploma. Absolutely shocking customer service, I’ve had to pay double my fee for 6 months because two service agents stopped replying and I didn’t want to lose my work. I loved my course so this is so sad.

Still waiting to hear from you guys regarding my hard copy diploma. Almost R10k later. I’m lost, frustrated and have absolutely zero tolerance for this anymore!