KS
Kaylin S

1 reviews | Active since Oct 2019

04 Dec 2020, 10:47

SHAW IS USELESS

One star is too much. I completed the Digital Marketing Diploma more than a year ago (July 2019). I have been waiting for my hard copy since then. I've been in touch with their support and all I am getting is "we sent it, please wait 1 -2 months" and then nothing. Then "wait 2 more weeks" - I've gotten this one about 3 times now.

Support has not been supportive whatsoever - I have asked for alternative options but got no response there either. Absolutely disappointed beyond words. I will not recommend Shaw Academy to ANYONE EVER - my experience has been nothing but unsatisfactory.

I even reached out to their employees on LinkedIn to try and get some response - someone responded and I got the exact same as the above latest support enquiry.

RIDICULOUS

0
Replies (2)
Shaw Academy
Shaw Academy's reply04 Dec 2020, 11:17
Official
 Kaylin,

We are sorry to hear about your experience and inconvenience caused to you. 

You can send us an email at *** from your registered email address and we will look into this. We cannot take your email address over social media due to privacy and security reasons.

Thank you for your time.

Regards,
Shaw Academy 
KS
Kaylin S's update04 Dec 2020, 11:21
Reviewer Update
Wow - you respond faster here than with support. Would have started here if I knew that.
I am already in touch with support once again - also forwarded the link to this very accurate review of your services.
I would hope your ticketing system stores details related to tickets so you should then have everything on file - been through all this with you guys before - TWICE. Maybe third time's the charm???