Shaw Academy - Unauthorized bank deductions and unfulfilled promises

Below is an excerpt from my correspondence with Shaw Academy to which there was no response even after 3 emails:

"I wrote to you indicating that none of the resources you claim to have provided to me were ever delivered to me or accessible AT ANY STAGE. Allen and whoever else is in your support team simply ignored my last email indicating that you have not delivered on your promise.

Today, 25 April 2020, I received notification from my bank as follows:

Amount; R399 Your Reference: SHAW A* SHAW ACADEMY S +***

It is clear that the Shaw Academy reference number is the same used for the previous transaction. THIS AFTER I HAD EXPRESSLY INSTRUCTED YOU ON 28 MARCH 2020 NOT TO EFFECT ANY MORE DEDUCTIONS AGAINST MY BANK ACCOUNT! Here is an extract from my mail above: " Please desist from making any further deductions from the account details I provided you on a zero billing basis in order to access your free training. This is an ************ contracting model and represents all that is abhorrent about companies like yours. "

Now this is what needs to happen:

1. SHAW ACADEMY to IMMEDIATELY refund the full R800,00,deducted without authorization.

Please note that I have lost all confidence in your organization and am not willing to entertain any solution that does not include the full refund of R800,00.

In the likely event that you ignore this correspondence as you did my last two emails (dated 4 April 2020 and 9 April 2020), please be assured that I will carry out a sustained media, legal and advocacy campaign against your organization whereever it has a footprint. I will sponsor adverts on FB, Twitter, LinkedIn and will share my experience with anyone willing to listen to my story. At the very least, I will respond to every advert you post with the full text of this email and let the public judge for themselves. I may not do much by way of denting your Dublin, New Hampshire and Bangalore operations but arrows trained at your Cape Town office will enjoy a measure of success.

Don't test my patience any further.

You can reach me on +***5. You should have this mobile number because I offered it to you on 4 April 2020 already.

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Regards,

Daniel Malatji"